Category: Industry News
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But 37signals are just neglecting their customers
There’s been a bit of a spat between 37signals and Get Satisfaction today, after Mike Stanley took offence at Get Satisfaction’s efforts to get companies to take notice of their customers. I really admire Get Satisfaction for the way it sort of shames companies who don’t provide good customer service. I’ve never experienced 37signals’ customer…
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Is Google deliberately pricing itself out of payment processing?
I was one of many who were shocked yesterday when Google announced the changes in Checkout processing fees. They’ve also announced that AdWords spend will no londer fund free processing of transactions. In fact, it turns out the new fees are almost identical to PayPal’s fees. Plenty of sellers have been complaining about the move…
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Microsoft, Yahoo Deal Would Strengthen Google
I’m getting might pissed off with all this talk about some “deal” between Microsoft and Yahoo now. I don’t see how Microsoft forking out $15 billion for Yahoo’s search business would have any impact on Google‘s share. Sure, on paper, Yahoo’s share would drop to 0% and Microsoft would jump from 8.5% to 29%, but…
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Brits Love Blogs
41% of the UK’s internet population have visited a blog, according to comScore. The study shows that in August, 14.5 million people in the UK visited at least one blog, showing just how popular blogging is becoming. It demonstrates just how important blogging is to the British internet user. And a reminder to businesses that…
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Ladies and Gentleman; Yahoo! Web Analytics
We probably all knew this was coming since Yahoo! purchased IndexTools, but now it’s official. Yahoo has launched Yahoo! Web Analytics. I’ve been using IndexTools for what must be five years now. Before that, I was all about WebTrends as well as a short stint with Urchin. Having explored a variety of other tools I…