Philip John

Tag: online reputation

  • But 37signals are just neglecting their customers

    There’s been a bit of a spat between 37signals and Get Satisfaction today, after Mike Stanley took offence at Get Satisfaction’s efforts to get companies to take notice of their customers. I really admire Get Satisfaction for the way it sort of shames companies who don’t provide good customer service. I’ve never experienced 37signals’ customer…

  • Reasons to use Twitter: Real life user experience feedback

    This is the first of (hopefully) many posts highlighting ways in which businesses can use Twitter. I’ll be trying to use examples whereever possible. First: Real-life user experience feedback. Frustration at Google AdSense led @tonypiper to tweet, Adsense has got very confusing recently. A great opportunity for the AdSense team at Google to get instant…

  • LinkedIn Now Major Factor in Online Reputation

    I’ve not been much of a fan of LinkedIn. It’s too closed off and there just aren’t enough ways to interact. I prefer networking through the likes of Twitter or Facebook. One example is how easy it is to create a presence for your company or brand. Previously, LinkedIn only gave you the ability to…