Philip John

Tag: brand monitoring

  • But 37signals are just neglecting their customers

    There’s been a bit of a spat between 37signals and Get Satisfaction today, after Mike Stanley took offence at Get Satisfaction’s efforts to get companies to take notice of their customers. I really admire Get Satisfaction for the way it sort of shames companies who don’t provide good customer service. I’ve never experienced 37signals’ customer…

  • The internet will make you accountable for your actions

    I wouldn’t normally advocate reading The Sun, but as much as it pains me to do so I need to make a point. A woman has apparently initiated divorce proceedings against her husband after spotting his car outside another woman’s house, on Google Street View. “Top media laywer Mark Stephens” was quoted saying, “I suspect…

  • LinkedIn Now Major Factor in Online Reputation

    I’ve not been much of a fan of LinkedIn. It’s too closed off and there just aren’t enough ways to interact. I prefer networking through the likes of Twitter or Facebook. One example is how easy it is to create a presence for your company or brand. Previously, LinkedIn only gave you the ability to…